Fee Arrangements

Ashgate House is committed to providing quality care and the fees charged are dependent on the type of care package and needs of the individual service user. Fee rates will vary between individuals.

Depending on each individual’s personal financial situation, a service user may be required to either pay the fees privately in full or receive part/full financial support from the Local Authority and/or the Primary Care Trust. Financial arrangements must be in place and agreed by all parties prior to any admission.

Further details can be obtained by contacting the Home Manager.

Fees – What is included?

Care and support by nursing and care staff 24 hours per day. During the day only, ancillary and kitchen staff to provide for cleaning and laundry services and to provide all meals. Maintenance staff also carryout repairs to the Home including individual’s personal belongings as necessary during the day. Also provided is:-

Home cooking

Provision for special diets

Laundry service

Call system

Central heating

Social outings/indoor activities as arranged by the staff

Access to minibus/taxi services for outings/transport to hospital, outpatient and GP appointments

Leisure and recreational facilities, where appropriate

Specialist facilities and equipment

What is not included?

Dry cleaning

Clothing

Meals out of the Home

Payment for trips and social outings

Chiropody

Private phone calls

Hairdressing

Personal hygiene products

Carbonated drinks, for example coke cola and/or alcoholic drinks

Maintenance of privately owned equipment, e.g. own wheelchair or bed, etc.

Funeral expenses

Taxi services/public transport for personal outings

Personal holidays

Additional 1:1 staff input

Veterinary bills

Dental/Optical Treatment

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