Ashgate House is able to care for the needs of both male and female service users who have a formal diagnosis of Dementia, denoted on registration by the Care Quality Commission (CQC) as category DE and DE/E. The Home is registered to care for people requiring Personal Care and also those requiring Nursing Care. 

 

A Pre-Admission assessment is carried out prior to all admissions into Ashgate House. This is necessary to ensure that the Home is fully aware of the particular expectations and needs (including equipment) of each individual and gives staff the opportunity to assess the effects of that admission upon existing service users. Where the Home considers the admission to be appropriate, service users would be invited to visit the Home to sample the environment but due to the nature of the illness experienced by the service users we care for, this is not always in that persons best interest and would probably cause more upset/agitation to the individual. Families however, on behalf of the service user, do usually visit prior to the admission. 

 

Within two weeks following admission, a review usually takes place. This meeting may include the service users, family members, staff and a representative from the Local Authority (Social Worker). This meeting is to ensure that all parties are happy with the placement and care received. Approximately three months later a second review is carried out. This is also attended by a representative of the Primary Care Trust (PCT) as well as others identified above and at this time risk assessments and care plans are considered more carefully and further discussions take place about the level and appropriateness of the care provided. 

 

Where possible, service users will retain their own GP and, if appropriate, continue to attend their usual Optical and Dental practices. Where people have moved away from their GP catchment area, a new GP is provided locally. If service users are unable to attend their usual Dental and Optical practices, the Home will arrange for these services to be provided by domiciliary services. A Chiropodist provides services at the Home every six weeks. 

 

The Home does not accept people on emergency placement.